Privacy Policy

This Privacy Policy explains how Balt Carbon Ltd ("Balt Carbon", "we", "us") collects, uses, and protects personal data when you visit baltcarbon.com or contact us through this website. We are committed to processing personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Latvian law.

1. Who We Are (Data Controller)

Balt Carbon Ltd, Dzirnavu st. 5, LV-1010, Riga, Latvia. For any privacy-related questions or requests, contact us at ando@baltcarbon.com.

2. What Data We Collect

• Contact form submissions — when you use our contact form, we collect the email address, name or company name, reason for contact, and any message content you provide.
• Usage data — we use privacy-friendly analytics (Vercel Web Analytics) that collect aggregated, anonymised information about page visits. This analytics does not use cookies and does not track individuals across sites.

3. How We Use Your Data

• To respond to your enquiry and communicate with you about our products and services.
• To understand, in aggregate, how visitors use our website so we can improve it.
• To comply with legal obligations where applicable.

4. Legal Basis for Processing

We process contact form data on the basis of your consent and our legitimate interest in responding to business enquiries (GDPR Article 6(1)(a) and (f)). Aggregated analytics is processed on the basis of our legitimate interest in maintaining and improving the website.

5. Sharing and Processors

We do not sell your personal data. We share data only with service providers that help us operate this website:

• FormSubmit — relays contact form submissions to our email inbox.
• Vercel — hosts the website and provides anonymised analytics.

These providers process data on our behalf under their respective terms and data-processing safeguards.

6. Data Retention

We retain contact enquiries only as long as necessary to handle your request and maintain our business relationship, after which they are deleted or anonymised.

7. Your Rights

Under the GDPR you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. You may also lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija). To exercise any of these rights, contact us at ando@baltcarbon.com.

8. Cookies

This website does not use tracking or advertising cookies. Our analytics operates without cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.